• Guests must provide valid credit card details to secure a reservation.
• Cancellation policies vary based on room type and rate plan.
• Changes to reservations may be subject to availability and additional charges.

Check-in and Check-out Times:

• Check-in time: 12:00 PM
• Check-out time: 11:30 AM
• Early check-in and late check-out requests are subject to availability and may incur additional charges.

Payment Policy:

• Payment for the entire stay is due upon check-in.
• Acceptable forms of payment: credit cards, cash, etc.
• A security deposit may be required upon arrival.

Cancellation and No-show Policy:

• Cancellations made 7 days prior to arrival are eligible for a full refund.
• No-shows will be charged the full amount of the reservation.

Smoking, Alcohol & Jaad Policy:

• Our hotel is smoke-free. Smoking is strictly prohibited indoors.
• No qaad, jaad, or mira is allowed inside our hotel building & guest rooms
• Designated smoking areas are available outside the premises.
• Alcohol & drugs are strictly prohibited in all guest rooms and public areas

Privacy Policy:

• We are committed to protecting your privacy and personal information.
• Information collected during booking and stay is used solely for operational purposes.

Accessibility Policy:

• Our hotel is committed to providing accessible accommodations and facilities for guests with disabilities.
• Please contact us directly for specific accessibility requests.

Additional Policies:

• Use of hotel facilities such as the gym, spa, pool, etc.
• Conduct and behavior expectations while on hotel premises.